Pricing Policy

Fee Schedule

Our pet moving services will totally relieve you of the worry or stress of arranging the pet relocation yourself. Airborne Animals adds our fees to the price of cargo (your pet’s “ticket”). Therefore using our services is more expensive than dealing with an airline directly, and today many airlines will require the use of a booking agent, especially internationally, and you will not be able to plan pet travel yourself. Our services will totally relieve you of the worry or stress of arranging the pet relocation yourself.

Each move is different, and costs will depend upon how much and what we do. We have a base professional fee to cover our time, and then individual components of the move are added in, per the pet owner needs.

At a minimum, we will book the flight and do the required airline documents, review your pet documents, meet you at the airport, or pick up the pet(s) from a designated address, tender the pet to the airline and pay the airline fees. The airline holds us responsible for all the components of travel.

Additional costs may be:

  • The price of an appropriate shipping kennel – we can also have one drop shipped to you in advance of travel so you can work on crate training with your dog. This is the ideal scenario – to have the pet used to their crate so they feel safe and secure during travel
  • Veterinary exams, vaccines, health certificates, treatments or tests as required per country
  • USDA endorsements
  • FedEx fees for documents
  • Travel fees to a veterinary office, USDA office or USFW office
  • Import permits
  • Consular endorsements
  • Boarding
  • Other agents involved in the move (out of state or in other countries)
  • Customs clearances and arrival import fees
  • Other country requirements
  • CITES permits
  • US Fish & Wildlife fees and inspections

International pet moves may require extensive veterinary work or special endorsements from either government involved. We can assist you in getting any special documentation required for international transit, and will not ship a pet until we are sure all the necessary requirements are met. These services will be at an additional cost.

Freight Costs of the Airline (the pet’s “ticket”):

Costs vary from airline to airline. Many things are taken into the account when the airlines estimate these costs, including size and weight of the pet, the dimensions of the pet crate, the route, and any special services. Airborne Animals does not set the price. Freight costs of the airline for pets average $350 for a small dog or cat up to $1900 or more for a very large dog. Many people are surprised to learn that the pet's "ticket" is much more costly than their own. International fees will be finalized only after confirming with an airline.

Please complete our estimate form for the estimate of fees that may be associated with your pet’s move. Because there are so many factors affecting the pricing of a pet move, using just the items listed here will not provide an accurate reflection of the cost of your pets move.

Our first estimate will be based on the questions and answers received on the estimate form, based on what we think it will cost. Actual fees will be determined after a service agreement is signed, and may vary from the original estimate due to changes in pet shipping plans, services not originally requested, tests or vaccines required for transport, etc. Driving times are estimates only and change with traffic, detours, or unclear directions. A final invoice is determined upon receipt of our forms to start a file for the move so the pet owner knows exactly what final costs will be incurred. Airborne Animals LLC is not responsible for changes in airline policies or procedures, change in airline rate structures or rates determined on an incorrect crate size.

Furthermore, since rules and regulations of countries and airlines are subject to change without notice, Airborne Animals reserves the right to update an estimate or invoice based on unplanned changes in fees in these areas, as well as for currency exchange rate changes in the case of international moves.

Estimates are good for 30 days. It usually takes about a week to arrange a shipment; rush shipments will incur additional expediting fees.

Payment:

Airborne Animals accepts Visa, MasterCard, Discover, American Express, bank checks and cash. A 50% deposit will be required when a contract is signed with Airborne Animals, and your card will be billed within one week prior to the pets flight for the balance. An itemized invoice will be provided.

Refund Policy:

Cancellations made within 30 days before the pet's flight forfeit the deposit and any other costs already paid out (boarding or veterinary fees for example).

We can hold our professional fee & deposit to be used within a four month time frame should extenuating circumstances unexpectedly delay your move at the last minute.

Tax Tip—Pet Moves May Be Tax Deductible:

According to the IRS Publication #521, “Moving Expenses” states that a pet move is tax deductible relocation expenses when your relocation and moving is for the purposes of a change in employment. Consult your tax preparer for more information and details of itemization.