AIRBORNE ANIMALS is a full service professional Pet Transportation Service for family pets. We specialize in PET moves to Europe and BIRD shipments internationally.
Travel by Road
5 Questions to Ask
Some companies only quote cargo costs for the airlines or neglect to include
items like charges for shipping kennels, their professional fees, etc. Or they
may "guess-ti-mate" very low, and later their invoice reflects actual
fees and things they "forgot". If you ask for door to door service,
make sure it includes everything. Rather than trying to compare pricing, compare
services to make sure you are getting the same services for the estimated costs.
Find out more about our Pricing Policy.
When you hire us for a move, we will check everything for you, and we require
copies ahead of time before we will move your pet. If the documents for even a
simple move are missing, incorrect, or lacking data, a pet shipment can be
refused by the airline. For a domestic move a health certificate and rabies
vaccination certificate are required. However, I see many health certificates
that are missing a signature or are out of date. Also a list of vaccines or an
invoice for a rabies vaccine is not the same thing as a certificate. Document
review is especially important for an international move where paperwork can be
complicated. We don't want your pet quarantined or returned to the USA! If
you are shipping your own pet, find out more about our
Document Review Services if you only want
help with the paperwork.
Whenever possible we like to use the most direct path from point A to point B.
Having said that, sometimes "you can't get there from here" - and
we have to use flights connecting to each other. This is most often true from
smaller cities and for international travel. Connecting flights seldom cause any
problems with the pet’s travel. The biggest problem we see is connections that
are too quick - because if a first flight is late, then chances are the second
flight will be missed. Find our more about our Transportation Services.
On long trips, especially where connections may cause a long layover or overnight stop, we arrange for a rest stop with service providers. The animals are removed from their travel crates, fed and watered, and the crates cleaned as necessary. Although this process may add hours or a day to a trip, we feel it makes the pets more comfortable and is more humane than putting them in a travel kennel for 25 or 30 hours.
With today's technology and even the telephone, we are able to confirm a flight has left and your pet is on board about an hour after the flight leaves. We communicate with our clients then to let them know everything is according to plan via phone, text or emails. With long trips and connections, we'll be checking to make sure the pet transfers from flight to flight. If we are using an agent on the receiving end, we require a phone call or email so we know the pet arrived safely.
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